Frequently Asked Questions
Are these products legal to buy?
Yes, the research peptides we offer are legal to purchase in most jurisdictions for laboratory research use. Customers are responsible for verifying compliance with their local laws before ordering. We do not ship to jurisdictions where these compounds are restricted.
Are these products safe to inject or consume?
No. All products on this website are sold strictly for in-vitro laboratory research. They are not approved for human or veterinary use. See our Research Disclaimer.
How quickly do you ship?
Weekday orders placed before 2 PM EST dispatch the same day. Tracking is emailed automatically. See our Shipping Policy for full details.
Do you offer free shipping?
Yes — orders of $150 or more (after discounts) ship free within our standard service area.
Can I get a Certificate of Analysis (CoA)?
Yes. Email [email protected] with the lot number printed on your vial and we'll send the CoA for that batch.
How should I store my peptides?
Lyophilised peptides should be stored at −20 °C. Once reconstituted, most peptides are stable at 2 – 8 °C for up to 30 days. Storage recommendations are listed on each product page.
What payment methods do you accept?
After your order is placed, our team will email you with secure payment instructions, including currently accepted methods (which vary by region and order size).
Is my information kept private?
Yes. Orders are shipped in plain, unmarked packaging. Your information is handled according to our Privacy Policy.
What if my package is damaged or missing?
Contact us at [email protected] within 7 days of delivery (or 21 business days from dispatch if the package never arrives) and we'll work with the carrier to resolve it.
Do you ship internationally?
Yes, to most countries. International rates are calculated at checkout. Some compounds are restricted in certain jurisdictions — please verify your local regulations before ordering.